Product Returns

At Lime Lace we want you to be completely happy with your purchase. We will offer a full refund for any item that has arrived faulty or damaged. Please ensure you inform us with 24 hr of receipt.

If you've simply had a change of heart, please email info@limelace.co.uk and we will inform you of the returns address, then post the item back within 14 days of receipt.

Please note some items are non-refundable, these include:

  • All Wallpapers as we do not hold stock and every roll is printed to order.(Please ensure you have ordered a sample prior to proceeding with a full roll.)
  • Any item made to order with your specific requirements
  • Any personalised item which can't be resold due to a bespoke element

 

For full Returns info please see our detailed returns policy