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Terms

Terms & Conditions

Introduction

Lime Lace Ltd is a company registered in England and Wales, Registration Number 08054159.

Your use of this website and any order you place through this website are subject to these terms of business.


Sale of Goods

These terms and the order constitute the whole agreement between you and us for the sale of the goods. Any amendments thereto must be confirmed in writing. Please ensure that you are happy with these terms before you submit the order, because you will be bound by the terms once a contract comes into existence between us.

Any photographs, samples, drawings, descriptions or advertising we issue, and any colours, images or illustrations, are offered solely to provide you with an approximate idea of the goods they describe. They do not form part of the contract between you and us for the sale of the goods.

The order is an offer by you to enter into a binding contract which we may accept or decline at our absolute discretion.

These terms shall become binding on you and us when we issue you with an order confirmation, at which point a contract shall come into existence between us.

We have the right to revise and amend these terms from time to time. You will be subject to the terms in force at the time that you order the goods from us, unless any change to these terms is required by law or government or regulatory authority (in which case, it will apply to orders you have previously placed that we have not yet fulfilled).


Contract Cancellation - Distance Selling Regulations

You are entitled to cancel this contract if you wish to do so, provided you exercise your right no longer than 7 working days after the day on which you receive your delivery. To exercise your right of cancellation you must give written notice to Lime Lace via letter or email with full details of your order.

If you exercise your right of cancellation after the items have been delivered to you, you will be responsible for returning your order to Lime Lace at your own cost.

Further, you must take reasonable care to ensure the items are not damaged in the meantime or whilst in transit. Lime Lace reserves the right to refuse a refund on the item, or deduct up to 25% of the original selling price from the refund amount if we find that the product has not been returned to us in fully resalable condition.

Products that fall into the following categories will not be refunded unless they are proven to be faulty;

  • Self assembly furniture cannot be returned once assembly is part or fully completed

  • Items not normally held in stock at Lime Lace premises, which have been ordered especially for the customer

  • Personal grooming products, Confectionery, and Jewelllery.

If you wish to exercise your right to cancel this contract prior to order dispatch, please email info@limelace.co.uk or call 01423 900 522. If your order has already been dispatched please follow the procedure set out in Returns.

This does not affect your statutory rights.


The Goods

These terms do not affect your legal rights. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office.

Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order..

We endeavor to describe all items as fully as possible, to the best of our knowledge, providing as much history, age and detail as is known to us together with a full description of any discernible defects or faults. However, it should be noted that certain items that we are selling are antique or vintage items and, as such, may in some cases have some age-related wear. Items that are manufactured some time ago often have marks, dents, variations of surface texture, re-polished surfaces, minor scratches or losses, sympathetic replacements, retouching, relining, and other issues naturally associated with use and age which form a part of the appearance and nature of a vintage item. We aim to ensure that the condition of any item is as reasonable as possible given its age and nature, and would not offer for sale any item that is not substantially complete or in a minimum acceptable condition for display or use. Substantial damage or extensive restoration or changes or losses to the item beyond this will be stated in our item descriptions. However, small signs of wear are normal and appropriate to the authenticity of vintage goods. By placing an order, you are deemed to acknowledge the vintage nature of the goods we are selling.

We will take all reasonable steps to pack the goods properly and to ensure that you receive your order in good condition.

We shall not be liable for any defect in the goods arising from wear and tear, willful damage, accident and/or negligence by you or any third party, if you use the goods in a way that we or the manufacturers do not recommend, you fail to follow the manufacturer's and/or our instructions, or due to any alteration or repair you carry out without our prior written approval.


Health and Safety – Vintage Items

The goods we sell are authentic, original products which were manufactured before today's stringent health and safety standards. All sales of such goods are for collection purposes only. We do not guarantee or imply any guarantee of compliance with health and safety standards or fitness for any purpose. All original vintage products are clearly marked as such in the product description with a date or approximate date of manufacture.

In particular, while they may be perfectly safe for use, vintage electrical goods may not meet current UK standards. We recommend that all electrical goods are inspected, tested, certified and installed by a qualified electrician. We also recommend that vintage electrical goods are protected by a "RCD". We will not be liable for any loss, injury or death caused by electrical goods that have not been inspected, tested and certified by a qualified electrician.


Copyright

All product names, copy, product images, buttons, website graphics are copyright of Lime Lace Ltd. No unauthorised use of copy, product tiles or product images may be used without express permission or approval by Lime Lace Ltd.

Payment:

We use the online payment gateway Card Save. Cardsave is a member of the Worldpay Group, the UK's largest card processor.  All transactions made through our payments gateway are encrypted so every card transaction is safe and secure. We adhere to the most stringent levels of security, ensuring that your details remain secure throughout the transaction process.

We also accept payment with PayPal

 
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